FAQ Topic: Technical Information

Tech info, common error messages, etc.

How do I configure my computer to use My.Butler?

You must allow a ‘butler.edu’ cookie:  Windows users: If you’re using Internet Explorer 7, choose Tools > Internet Options. Select the Privacy Tab. Click Sites. Type in “butler.edu” in the ‘Address of web site’ box and click Allow, then click OK.  Macintosh Users: no cookie setting is required. For many functions, such as report display, …

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How do I get MS-Excel to open a file with my results when I click on the ‘Excel’ link in Query Viewer?

Local intranet settings displaying the Butler domain address additions.

If you’re using Internet Explorer as your browser, you may not be able to save your query results to an Excel document by clicking on the ‘Excel’ link in Query Viewer. When you click on the link, you may initially see a popup window that quickly disappears from view, or an error message. Enabling this …

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Permanent link to this article: http://blogs.butler.edu/mybutlerhelp/question/how-do-i-get-ms-excel-to-open-a-file-with-my-results-when-i-click-on-the-excel-link-in-query-viewer/

What is “instructor access” or “advisor access” or “seek access”?

All employees of Butler University have basic access to the MyButler portal. It takes additional security privileges to enter grades, see rosters or enroll a student in a class, and these privileges aren’t assigned automatically—users must request this additional access. Instructor access generally refers to the ability to view class rosters and submit grades online. …

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Permanent link to this article: http://blogs.butler.edu/mybutlerhelp/question/what-is-instructor-access-or-advisor-access/

How do I save and filter query results with Microsoft Excel on my Windows PC?

An MS-Excel spreadsheet opened within the Excel application window.

Queries can be retrieved by logging into the My.Butler portal and navigating to CS Tools > Query Viewer. Enter then name of an existing query and hit the ‘Search’ button to retrieve your desired query. To the right of the query in the results list are two links: ‘HTML,’ which displays the results on the …

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Permanent link to this article: http://blogs.butler.edu/mybutlerhelp/question/how-do-i-save-and-filter-query-results-with-microsoft-excel-on-my-windows-pc/

How do I set my default term and other user defaults (faculty/staff view)?

Setting up your defaults is optional and recommended — it can save time by filling in fields with default values for you. If you decide to set up a default term, you’ll want to keep it current. Depending on your access levels, you may set your preferences using one of the following methods. Using the …

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Permanent link to this article: http://blogs.butler.edu/mybutlerhelp/question/how-do-i-set-up-my-user-defaults/

What are term codes?

Term codes are four-digit numbers that uniquely identify an academic semester. Term codes help to precisely identify the semesters. At Butler, these codes start out with a 4. The middle two digits indicate the academic year—in other words, the year in which the fall semester began. The last digit indicates the specific semester. (1=fall semester; …

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Permanent link to this article: http://blogs.butler.edu/mybutlerhelp/question/what-are-term-codes/

How do I set my default term (student view)?

Look Up button

Login and click  Self Service > Student Center. Under the Personal Information area, locate the User Preferences link and click it. On the User Preferences page, make sure the Institution listed is “Butler University.” From the Academic Career dropdown, select either “Graduate” or “Undergraduate.” In the Term text box, type in the current term code; …

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Permanent link to this article: http://blogs.butler.edu/mybutlerhelp/question/how-do-i-set-my-default-term/

How should I navigate within the My.Butler portal?

When using the My.Butler portal (http://my.butler.edu) to access your student information, avoid using the browser’s Back button. Use the links inside the web page at the bottom, or top, or in the enterprise menu along the left side of the page. Using the browser’s Back button will eventually cause the browser to send the database …

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Permanent link to this article: http://blogs.butler.edu/mybutlerhelp/question/how-do-i-navigate-the-my-butler-portal/

What are the web browser requirements for using My.Butler?

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My.Butler can be accessed through a variety of modern web browsers and mobile devices. The following browser versions are certified as compatible with our current version of the PeopleSoft system. Additional browsers that aren’t listed below may still work with My.Butler, but you may notice some quirks in site display or behavior when browsing My.Butler. Google …

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Permanent link to this article: http://blogs.butler.edu/mybutlerhelp/question/what-are-the-computer-requirements-for-using-my-butler/