jbeechin

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Jessica Lynn Lib 9.6

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I watched the Moodle training video during my shift and had a few consultations.

Jessica Lynn Lib 9.4

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Today in the library I did the Moodle assignment and had a few consultations.

Jessica Lynn lib 8.30

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Today in the library I had a couple long consultations. For the remaining time I read the article that was posted on the Info Commons facebook page and looked up other technology related articles

Jessica Lynn 8.28 Lib

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Today in the library I went over the most recent BU Answers, looked up information about new technology, and had a brief consultation.

Jessica Lynn Lib 8-23

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I only worked for an hour today for some reason the library closed at 9. I did however get to use the new scanner for the first time! I am still not on the blog……….

Jessica Lynn Reflection

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I readDelivering Knock your Socks off Serviceover this summer and I found this book very interesting. As a person who used to work in the restaurant business I felt like leaving this book on my ex bosses desk with a note that said READ AND USE!!! It seemed that everything that was mentioned in this book as “great service” was being ignored at that restaurant.  I really liked Chapter 23 about communicating with customers using the internet. Everything is done using the internet now and those who do not use the internet are left behind and cannot deliver the kind of service we now expect from those we do business with. Even the smallest businessess need email accounts or webpages to stay relevant. This is something that I found most important. If you are not accessable via the internet (or even if it is not easy to access the webpage or contact information online) the customer will not use your business and find an alternative. Tjhis was just one of many things that I found interesting while reading this book and I look forward to discussing this during orientation.

Jessica Lynn Reflection 2

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1. I think the social media withdraw will greatly affect my day. I normally take time to look at facebook during breaks in class or homework. This is how I relax and get my mind off of the stresses of the day. I’m not sure that I could stay off of facebook for very long, because some of my friends don’t have access to a cell phone at all times and so we communicate over facebook. I’m also worried that I will fill my time that I would be on facebook with an even more time consuming habit.

 

2. I planned to unplug from facebook starting Tuesday (Oct. 4) at 8:00 am. This is the only social media site that I use. I was able to stay unplugged until Wednesday (Oct. 5) at about 5:00 pm. It’s sad that I could only make it a day and a half. It shows me how much I rely on facebook in my day to day life. I’m not sure that I could have even made it as long as I had if I didn’t have classes all day Tuesday and until 4:00 on Wednesday. I found it difficult to stay off of facebook once I was back from class on Wednesday. I have a full schedule Monday-Wednesday and by the time my classes are done for the week I normally spend a good portion of the day unwinding from the tough 3 days. I first tried to replace facebook with TV, but there wasn’t anything on and I eventually caved in.

 

3. I think the best way to complete an “unplugging” is don’t let yourself get as addicted to social media as I am. I have become reliant on facebook for communicating with friends and family when I should have found healthier ways to communicate (Facebook isn’t real communication anyway!). Also my homepage is facebook (which I changed for the experiment), but I ‘ve noticed that even if I am doing homework and I have to open blackboard or another website to research something I take the time to look at facebook. I think if it wasn’t set as my homepage it would be easier to skip checking it first thing when I got online.

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