Voice Mail: Reference Desk

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By , October 13, 2005 1:05 pm

Friendly reminder: If you answer a voice mail reference question be sure to delete the originating message.

This way a reference librarian will not needlessly call a patron who has already been helped.

-Brad

CheckOut Survey

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By , October 5, 2005 9:21 am

For all Library Staff: please add a comment to this post (click the
“Comments” link at the bottom) with your response to the following
question:

How should we inform each other when we’re unavailable or out of the office?
    A. Use CheckOut.
    B. Use an Instant Messenger.
    C. Use both.
    D. Find some other means.
    E. None of the above. We don’t need to inform each other about that.

Thank you.
Scott

Auto-Starting CheckOut

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By , October 5, 2005 8:52 am

Now that we’ve had that CheckOut program running for a few months, I thought it time to evaluate its use.

7 or 8 people have been using it relatively frequently and keeping it relatively current.
About 10 have used it sporadically, and not in a while.
The rest (6 or 7) have not really used it at all.

The primary reason for using the program at all has been to let other
people know if you’re going to be out for a while, whether that’s days
(like Brad saying he’ll be on vacation until next Monday) or hours
(like Sheri saying she’s at a recital until 4:00). Six of our staff
members (including the Reference Desk) have been using an Instant
Messenger program, which, besides making it easy to ask quick questions
of co-workers, allows “Away Messages” to show if you’re out for a
while. They even come up automatically if you just leave your computer
for a few minutes.

If you just forget to go into CheckOut and update your status, it has
been suggested to me that I explain how to put CheckOut in your Startup
folder, so it will automatically start when you start Windows. Then you
could easily “check in” and close it. There is a shortcut in Library on
Ben (the G: drive for most of you). You can copy that shortcut and
paste it into your Startup folder (C:\Documents and
Settings\yourusername\Start Menu\Programs\Startup). If you’ve already
copied the shortcut to your desktop (I know many of you have), you can
just copy/paste (or click/drag) it to your Startup folder as in the
picture below. You can also get to your Startup folder by
right-clicking your Taskbar, selecting Properties, then the Advanced
tab and Advanced button.

September Reference Statistics

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By , October 3, 2005 2:05 pm
TOTAL REFERENCE TRANSACTIONS for Sep 2005
Hour Beginning Reference Research Directional Computer Login-Alumni Login-PALNI Sum
8:00 3 0 1 0 0 0 4
9:00 6 1 4 1 1 0 13
10:00 23 2 11 2 0 0 38
11:00 19 2 10 3 0 1 35
12:00 30 3 19 9 4 2 67
13:00 31 1 14 10 2 3 61
14:00 37 3 14 10 3 0 67
15:00 31 3 12 0 0 0 46
16:00 36 5 10 7 0 0 58
17:00 21 1 6 2 0 1 31
18:00 26 4 9 11 1 1 52
19:00 18 1 11 10 1 0 41
20:00 16 0 10 7 0 1 34
21:00 17 2 10 2 0 0 31
22:00 0 0 0 0 0 0 0
23:00 0 0 0 0 0 0 0
00:00 0 0 0 0 0 0 0
Totals 314 28 141 74 12 9 578

MG 101 Individual Research Project

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By , September 29, 2005 6:46 pm

Reference Librarians –

Four sections of MG 101 will be working on their Individual Research Project during the next two weeks.

They are instructed to forumulate two research questions which are
related to investigating the following areas of the business
environment

  • Economic Environment: Describe the
    prevailing and anticipated economic conditions that will impact the business.
  • Industry/Competitive
    Environment:
    Describe broad industry trends.  Describe the nature of the competition in the
    industry.  Specifically identify key
    competitors, their strengths and weaknesses; and, the related threats and
    opportunities.
  • Market/Customer
    Analysis:
    Describe the demographic and lifestyle trends that will
    impact demand for your product or service.
  • Global
    Environment:
    Describe any prevailing global conditions that relate to
    the business such as foreign markets where the business may sell the product in
    the future or obtain resources such as supplies.

After having created their questions they need to find two relevent
business sources that may help them answer these questions. 
Sources may include magazine and scholarly articles, industry reports,
etc. To help with database selection I’ve matched the business
databases to the various environments and noted this in the abouts.
Students were taught to match the abouts to the respective business
environment that they are researching. So, you may have to help refresh
their memories in this regard.

I also created a citing guide and sample paper in order to help them
with the writing and citing portion of this assignment.  The
Writer’s Studio has copies and is aware that the students are required
to visit.

Resources:

APA Citing Guide

Sample Paper

Jon can field any complicated
questions regarding the assignment, their Individual Project, or their
end-of-the-year Team Project until I get back.  I will return Oct. 12 at which
point you can refer students to me as well.  Many will likely want to talk to me
regarding questions about the IRP because I am the grader. 

So, feel free to encourage them to
seek me out starting on Oct. 12.

-Brad

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