Holds and Recalls

By , October 9, 2007 12:01 pm

Renewals, Holds, and Recalls

Renewals, holds, and recalls may be made at the Circulation Desks, by telephone or e-mail:

Patrons can also place a hold or make a renewal via My Library Card.

Recall Policy

When
patrons ask that an item be recalled, the requested materials will be
recalled by the Libraries within three to seven days, depending on the
circulation status of the materials
.  Recalled items require an additonal judgement call by staff; therefore, please contact a Circualation Associate or Brad with any recall requests.

How Holds Work

Once the item is returned ALEPH generates a print-out and also displays a message at the check-in screen. The item has a hold slip attached to it and it is  placed on the hold shelf for the patron to pick up. The patron is e-mailed when their item is placed on the hold shelf.

How Recalls Work

Once an item is recalled it’s placed on the hold shelf with the appropriate documentation and the patron who requested the item is notified via e-mail.

See also the patron links here: http://www.butler.edu/library/index.aspx?pg=874

Brad

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