IM at the Reference Desk

By , January 15, 2008 8:49 am

Regarding instant messaging at the
Reference Desk, I have good news and good news.

First the good

I have removed Meebo from the
Reference Desk computer and reloaded Gaim, which is now called Pidgin. We’ll be
using Pidgin for our Instant Messaging, which means it will work like we used to
have it working, with it minimized to the system tray and popping up when
someone sends us a message.

Now the good

Pidgin has a plugin which allows it
to interface with Meebo. That means we can keep our Ask-A-Librarian widget but
not have to keep a browser window open for the Meebo widget to work. We just use
Pidgin like we used to and if anyone types a message in the widget box on our
Ask-A-Librarian page, it just pops up in Pidgin like any other chat

This will simplify things for us at
the Desk while still offering the increased functionality that we added with
Meebo. It’s the best of both worlds!

If you have any questions when it’s
your turn to work at the Reference Desk, please let me know and I’ll give you a
tour of how everything works.


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