Comments Off on Printing in the Library

By Scott Pfitzinger, April 25, 2006 7:35 pm

To answer a frequently asked question, every lab computer in the Irwin Library building will print to the IL_120_1 printers in the Reference Department, no matter what floor the computers are physically located.

Also, to turn off the duplex printing, here’s the shortcut version: Click print, click the Properties button next to the printer name, click the tab entitled Finishing, UNcheck the box next to “Print on Both Sides.” Click OK.

Comments Off on Help Desk After Hours

By Scott Pfitzinger, April 17, 2006 2:18 pm

There has been a history of difficulty reaching the Help Desk when technology issues arise in the evenings.

The official Help Desk hours are:

Monday – Thursday:    7:30am to 10:00pm

Friday:                        7:30am to 6:00pm

Saturday & Sunday:    1:00pm to 10:00pm

Scott

Comments Off on Printing Station in Reference

By Scott Pfitzinger, April 13, 2006 8:56 am

The Reference Department has set up a new printing station near the two printers. This table is for storing print jobs that were not immediately picked up and is also for equipment like the three-hole punch, stapler, heavy-duty stapler (40-90 pages), and tray for scrap paper. The recycle bin and garbage can are right next to this table, so all your printing needs can be handled in one place, while at the same time helping eliminate the crowds digging through the piles at the printers.

As always, print jobs that are not picked after one hour will be recycled (2-sided printing) or put in the scrap paper tray (1-sided printing).

Comments Off on Error on Library Lab Computers

By Scott Pfitzinger, April 13, 2006 8:50 am

The lab computers have been occasionally getting an error saying that the “maximum registry size” needs to be increased. Information Resources is working on this problem and trying to fix it. The latest phase is an error message saying there is a VBScript runtime error in accessing a file called delprofiles_lab.vbs. IR is also aware of this and the reporting of this error to them is helping them narrow down the problem.

In the meantime, if you see either of these errors, please just click the OK button and everything will proceed as normal. It’s an inconvenience but it’s not disabling the computers in any way. Hopefully the problem will be fixed soon.