This is just a clarification of the error messages that the Reference Printers give us.
Paper Jam: Printer means “underneath the toner cartridge”
Paper Jam: Duplexer means inside above the top paper tray.
For the first one, simply remove the entire toner cartridge and fuser. That is NOT the blue lever. Just lift the entire thing and it will all come out. Remove the paper jam and use the green arrows to line up the toner unit and replace it.
For the second one, you have to remove the top paper tray (#1). In the top of the paper tray cavity you’ll see a green tab. Pull that down to expose the paper that is stuck. Remove it, let go of the green tab, and replace the paper tray.
For ALL paper jams, they have GREEN tabs, levers, and arrows to help you know where to look. The BLUE lever in the top is only for removing empty toner cartridges. Please don’t use the blue lever when removing paper jams, since it doesn’t help and often results in toner leakage inside the printer and on the first batch of print jobs.
If you’re more of a visual person, Kyocera has a web page with step by step instructions and pictures for clearing each type of paper jam.
Hope that helps.
Scott
Regarding instant messaging at the
Reference Desk, I have good news and good news.
First the good
news.
I have removed Meebo from the
Reference Desk computer and reloaded Gaim, which is now called Pidgin. We’ll be
using Pidgin for our Instant Messaging, which means it will work like we used to
have it working, with it minimized to the system tray and popping up when
someone sends us a message.
Now the good
news.
Pidgin has a plugin which allows it
to interface with Meebo. That means we can keep our Ask-A-Librarian widget but
not have to keep a browser window open for the Meebo widget to work. We just use
Pidgin like we used to and if anyone types a message in the widget box on our
Ask-A-Librarian page, it just pops up in Pidgin like any other chat
message.
This will simplify things for us at
the Desk while still offering the increased functionality that we added with
Meebo. It’s the best of both worlds!
If you have any questions when it’s
your turn to work at the Reference Desk, please let me know and I’ll give you a
tour of how everything works.
Scott
Okay, here’s the latest (and hopefully final) update on the printers in the Reference Department.
Over this last weekend, there were time that there were 30 or 40 print jobs backed up on the queue for IL_120_K. Monday morning, I hear, there were almost 100. According to Jesus, the reason for these jobs being backed up is simple: SOMEONE PUSHED THE GREEN BUTTON, thus turning the printer OFFLINE. Doh!!
The solution, which was implemented late Monday afternoon of this week (yesterday), was to lock down the control panels for the two printers. That means none of the buttons do anything but beep at you if you press them. I worked 5pm to 10pm last night and while there was a lot of printing going on, there were absolutely NO problems.
Please continue to log any printer problems just in case, but apart from jams, there really shouldn’t be many problems any more.
As usual, please contact me if you have any questions.
Thanks.
Scott
We’re quickly approaching the end of the Fall semester and due dates for papers and projects. This is the time of the year when people are finishing papers and suddenly needing to know how to reference their sources for the “Works Cited” page at the end of those papers. Fortunately, the Butler Libraries have provided some guides to help you get everything in the right order and formatted correctly.
Just visit http://www.butler.edu/library/?pg=544 and pick the style you need. Whether MLA, APA, Chicago, Turabian, or other more specialized formatting styles, we’ve got them all, complete with examples for books, articles, electronic sources, and other types of media.
You can also get to the Citation Guides by going to the main Library webpage, http://www.butler.edu/library, and clicking on Citation Style Guides (listed in the Research column).
If you need more detailed examples than what are provided on our website, stop by the Reference Desk and grab the complete manual. You’re also welcome to Ask a Librarian for assistance with citations.
To all frustrated librarians and staff who have begun pulling their hair out over the Reference Computers, greetings.
As was mentioned last week, the printer testing that was going on in Reference is finished and we are back to the configuration we had at the beginning of the year. That means two smaller desktop printers and EVERYTHING in the Library, both lab-type computers and student laptops, will be printing on IL_120_K.
We do know that these printers are jamming more than we’re used to and are occasionally having other problems as well. When you are working at the Reference Desk (or even when you’re not but happen to encounter a problem), please document ALL printer problems in the spreadsheet whose shortcut is on the Desktop of the RefDesk computer. If you are getting more frustrated with these printers, please document problems all the more diligently, so we can more accurately raise a stink that will surely reach even the nostrils of the Chief Information Officer.
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