I was helping a faculty member access and print a NetLibrary title the other day and wanted to share these tips:
- There is a one user limit in viewing titles in NetLibrary. While you no longer have to create an account to access the title, only one person at a time can view the title.
- You can only print one page at a time for any title, this is the case for both PDF and non-PDF titles. Also, NetLibrary discourages excessive printing, more in the range of a few pages to a chapter – not the whole book.
- Older titles in NetLibrary are often not in PDF format, and when they are accessed from the catalog (as opposed to the NetLibrary site directly), the titles open up without the accompanying web browser options for printing. Dan has a ticket in with PALNI to see if this can be resolved. It is not an issue for NetLibrary titles in PDF format. For the time being, the way around this is to cut and paste the URL from the catalog into an open web browser or access the title directly from the NetLibrary site.
- Finally, when printing off an older NetLibrary title (not in PDF format), to remove the table of contents frame, place your cursor on the green vertical line between the table of contents and the book page. Drag (with your cursor) the content page over the table of contents. This way, when you print each screen, you will not print the table of contents frame.
Many of you may be familiar with these aspects of the product, but I thought that I would share.
-Sally
We have an update for the printers in Reference. A test is being run this week to see if different drivers will solve the many problems we’ve been having. To that end, the LEFT printer is now on a new print queue, IL_120_K2. The right one is still on IL_120_K. All of the student-access computers have already been switched to print to IL_120_K2 as their default, which also has the new drivers. Office computers and the Reference Desk (and the PC with the scanner) will print to the right one as will people with laptops that already have IL_120_K installed.
Nobody needs to change a thing. This is strictly informational.
After a week or so, they’ll be evaluating whether the new drivers have solved our problem and if so, setting both printers to use the new drivers on just one queue again.
There you go.
Scott
Wednesday, Oct. 17, 2007
9:00 am
Results of Meeting with Rachel Applegate
- Rachel asked that we continue to gather reference area statistics for her study. The data that we are providing her – number of questions, types of questions, number of people occupying the referene area, including the music reference area and small periodical stack area, is fine. She is drawing statistics from a wide range (seven or eight) other institutions, and, while she hasn’t done any definitive analysis yet, the statistics are comparable to the other institutions, taking into considering such things as instution size, etc.
- Teresa and Rachel will be moving forward with conducting the second Butler Library Student Survey using some MG101 courses and a MG320 course. If you haven’t taken a look at the results of this survey, ask Teresa for a copy, it provides some interesting insights into how students are using the library and how much faculty encouragement plays a role in how students use our resources. Because this survey is short and is tied to a class, Rachel may be willing to supporting addtional studies with classes in this same fashion.
Meebo
- Some of the quirks are being worked out with this tool. We will continue to monitor it this semester for useability. While new technologies by there very nature are disruptive, we will want to continue to work on planning ahead for these these types of transitions to go as smoothly as possible.
Information Commons
- To keep you abreast on what Lewis is reading, Lewis currently has “The Information Commons Handbook” by Donald Robert Beagle on his desk. It has some interesting analysis concerning how the Information Commons concept is more then just the physical structure but also delves into the virtual and cultural layers of such an environment. Just an FYI to keep you abreast on what our Dean is reading!
Renewals, Holds, and Recalls
Renewals, holds, and recalls may be made at the Circulation Desks, by telephone or e-mail:
Patrons can also place a hold or make a renewal via My Library Card.
Recall Policy
When
patrons ask that an item be recalled, the requested materials will be
recalled by the Libraries within three to seven days, depending on the
circulation status of the materials. Recalled items require an additonal judgement call by staff; therefore, please contact a Circualation Associate or Brad with any recall requests.
How Holds Work
Once the item is returned ALEPH generates a print-out and also displays a message at the check-in screen. The item has a hold slip attached to it and it is placed on the hold shelf for the patron to pick up. The patron is e-mailed when their item is placed on the hold shelf.
How Recalls Work
Once an item is recalled it’s placed on the hold shelf with the appropriate documentation and the patron who requested the item is notified via e-mail.
See also the patron links here: http://www.butler.edu/library/index.aspx?pg=874
Brad
Public Services Meeting
October 2, 2007
Using Meebo to handle Instant Messaging at the Reference Desk
- Please be aware that students, faculty, and staff can go to the Ask a Librarian page to instantly chat with the Reference Desk – end users do not need a specific IM account.
- There is a learning curve with using Meebo on the Reference Desk staff side. Here are some tips:
Pay attention to the tab that you are in; if you want to click on the “quick tabs” such as BU mail, for example, you need to be in a tab other then the Meebo tab.
To avoid opening up multiple Meebo pages, do not click on the traditional “home” picture button to go to the Library’s homepage. Scott has created a ‘home’ quick tab that will always take you to the Library’s homepage (not open another Meebo page).
Work with Scott if you need assistance with using this or are experiencing problems; Scott is also trying to tweak things to make this work more seamlessly.
LibGuides
As a point of clarification, while all are welcome to experiment with creating LibGuide pages, our vision in using this tool, at first, is to move over the Subject Guides. While a unit or service area may want to eventually create a LibGuide (ex. ILL), our first foray into this is with the Subject Guides.
There is now a Reference Calendar under Public Folders in Outlook. If you are subbing for someone, please indicate it there. This calendar also provides the opportunity to utilize Group Schedules better.
Announcements/Comments
Donor luncheon is Oct. 15
Sally N. is attending INCOLSA circ. Training Oct. 3
Fall break is coming up; we discussed reduced hours; questioned whether Emily needs to work Wednesday evening (Sally N. will talk to Lewis about)
Sally N. noted that as we start with these PS meetings, she is cognizant that some topics lend themselves more to circ. or reference; she will try to be aware of this and place the topics in the appropriate meetings (reference meetings, PS meetings, etc.); however, there will be times when this demarcation is difficult.
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