Reference Changes and Procedures
It’s Fall 2007 and time for an update/reminder about Reference Desk procedures.
We’re still keeping track of Reference Transactions and doing counts of people in the Reference Dept. (not the rest of the first floor–just those who have passed the Reference Desk) every half-past the hour. This process uses the Excel workbook called “Reference Tracking.” There is a shortcut to this workbook on the RefDesk desktop.
We have begun tracking usage of Reference books again this year. There is another Excel workbook being used for this and it has a shortcut on the RefDesk desktop called “REFERENCE USAGE STUDY.” Just make sure the active cell is in the “A” column and in the first open cell (at the bottom of the list) and then scan away. The handheld barcode scanner at the Reference Desk is used for this. Please shelve any books you scan. Better to not scan than to scan and not shelve, since the books will get unwittingly rescanned. If anything is unclear, please just leave books on tables or the Shelving Cart.
The new printers in Reference are called IL_120_K and are a little touchy. To ensure smooth operations, keep an eye on the three lights near the menu screen. The left light should always be green, since it’s the “Ready” light; if it’s not green, push the green “Go” button. The second light (“Data”) is green if the printer is processing any print jobs. The third light is “Attention” and blinks reddish orange if there’s a problem. Typically, it’s flashing because a paper tray is empty. There are four paper trays in these printers, so they’ll hold up to 2,000 pages. If one or two are empty, that’s fine. If you DO add paper to the printers, please make sure the tray is totally empty and then add one full ream. Too much paper in a tray can cause jams.
If anyone brings us a copy of an assignment, we have a blue manila folder at the Reference Desk specifically for keeping assignments.
There have also been some computer changes in Reference. There are six new iMac computers along the row by the windows. The six PCs that were there are now in IL119, which is our technology classroom and (when no class is in session) is being used for overflow when the Reference Dept. lab is full, which will usually be only in the evenings. The remaining lab-type computers around the library are now located in:
- Basement – (1) near the newspapers
- 1st floor group workstations – (1) in the back of Reference and (2) in Current Periodicals
- 2nd floor – (1) A-D, (1) HM-L, and (1) the Listening Room
- 3rd floor – (1) P-PR
Themocracy