IR is still trying to work out the authentication issues that some students are having with our library laptops and the wireless network. In addition I’ve learned that they are having the same problem with the Butler-owened laptops for the pharmacy program.

The workaround (which we already knew about) is to plug the laptop into the Ethernet, log on, then unplug. After you do this the offending laptop will make the jump to wireless.

Circulation staff already issues Ethernet cords with our laptops.

However, I’ve had a few students come to Circulation with personal laptops and the same problem. I used the above procedure and was able to log them on to the wireless network.  So, if you get someone at the Reference Desk who can’t log-on to the wireless have them try the above procedure.

-Brad

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