As you’re all probably aware of,
we’ve been having some sporadic printing issues for the last couple weeks. This
has been because I.R. upgraded a print server and added the print drivers for
Windows Vista. Most of the time it’s been that print jobs got hung up in the
queue and eventually all came out. This morning we had different problems, with
print jobs going through the queue like normal but then
disappearing.

The current status is that they
have removed the Vista drivers and backed the
server to working with Windows 2000 and XP. The result is that everything seems
to be printing well now. However, if someone brings in a laptop that’s running
Vista and tries to print, they will probably
have problems using the printers. The best solution for now is that they email
the document to themselves and then log onto a lab pc and print it from there.
Not the best solution, but at least everyone on library machines can now print
again.

If you have ANY printing problems
now, please let me know about them so I can coordinate troubleshooting the
issue.

Thanks.
Scott

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