A Duplex Hiccup

By , July 28, 2008 9:46 am

We’ve uncovered a little hiccup with our new printers that I thought I should share.

It appears that when MS Words documents are opened as attachments in a web browser (example: files in Blackboard), they are printing duplex even when Internet Explorer’s print settings are set to print single sided. If single-sided printing is required, the current workaround is to save the document locally and open it in MS Word. The print settings can then be set to single-sided and they will work.

The Help Desk has been made aware of this problem and will be working on a solution.

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