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Happy Birthday, Meg!!!

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animated happy birthday photo: Happy Birthday happybirthday-animated.gif

Happy Birthday, Ginny!

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Happy Birthday, Bridget!

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Happy Birthday, Lindsey!

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Happy Birthday, Amanda!

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Erica’s 2013 Spring Reflection 1

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When asked why I came to Butler, I often jokingly respond that it was because of Excel. Whenever I have to make a big decision, like where am I going to spend four years of my life during undergrad, I make a table. I think of all the factors that are important to me—location, cost of living, retention rate, number of nearby churches—and I utilize the comparison to make a decision. I said all that to point out how ingrained technology is into my life. I’ve always been a somewhat geeky person. If I want to learn how to use a program, either I point and click until I understand everything or I find an instructional that helps walk me through it.

Working at Information Commons has given me the opportunity to do everything I love. I work with and learn new technologies every day. I am constantly teaching others and building instructional resources. But most of all, working at Information Commons has taught me how to truly be a leader. All of these skills are things that I will keep with me the rest of my life. Information Commons has been a high point of my experience at Butler and will always be what I credit as my first real professional experience. But what have I left behind me as a legacy? What have I contributed to the program that has poured so much into me? Now that’s a harder question to answer.

My hope is that my biggest contribution to Information Commons has been that I have been an example of leadership and mentoring. My first semester here was really tough because I came on to the job as an Associate, and most of the time felt like I had no idea what I was doing. That year and the next, I tried my best to model my actions and leadership after Kristen Allen. Kristen was the backbone of the program, and I wanted to make sure that her hard work did not go to waste and her vision continued after she was gone. Now, I hope that others can say the same of me.

My goal during my time here has been to be the best Associate I can be. I want to be an example of a trustworthy person. I want the new Assistants to see my work ethics and drive and understand that is what we want them to model after. I have tried to be a role model in leadership. I want model to others that leaders are still expected to follow the same rules as those who follow them. I want my team to understand that we work together; they don’t work for me. And I want to implement streamline processes and keep things organized so that anyone who comes in after me can easily understand and pick up a project where I left off.

One of the things I am most proud of and excited about is that Julianne has allowed the associates to help build and change the program. I had the opportunity to play an integral role in the creation of the new Specialist position. I have been involved in changing and implementing new policies that help keep the students accountable to the program and help us accomplish our vision. And most of all, I’ve been blessed with the opportunity to lead independently. Instead of just fulfilling a list of job expectations, I’ve branched out and created new responsibilities and opportunities for myself.

Coming into the job, I was pretty confident in my ability to lead by example. What I soon realized I was clueless about was how to be a true leader, because a true leader isn’t just an example, but has followers. Now, I feel that I have developed into becoming a leader through mentorship. It’s a learning process I’m still working on, but I now understand that just being the example isn’t enough. If I want others to follow my example, I need to mentor them by learning their strengths and weaknesses, helping them discover their fit in the program, making them feel important and necessary, and inspiring them to have continual growth. Part of mentoring is addressing weaknesses, and that’s the one area I still struggle with. I want to focus on people’s strengths all the time, but sometimes that creates problem areas that later become a big hindrance.  My goal this semester is to learn how to help people with their weaknesses and still make their overall experience positive.

So what is my legacy? If I had to leave advice for future Information Commons students, this is what I would tell them:

  1. Be the initiator. If you don’t understand exactly what you are supposed to do, ask. If you think of a new project that would benefit the program, suggest it. If you want to become a leader in the program, display those characteristics now. If you feel that the program could be more effective in one area, bring that to the attention of your supervisors and then help implement the change. The Information Commons program isn’t bounded by a job description and set list of services. We are constantly changing, seeking improvements, and growing. But that process can only happen if you take the initiative and become the change.
  2. Expect to grow. Information Commons is a professional development program and therefore will challenge you to develop your abilities. If you feel overwhelmed at first by the magnitude of what we do, welcome to the club. We are all still learning and growing as the program continues to expand. While you may be the resident expert in one thing, most likely there will need to ask for help with something else. Use each opportunity to learn from those around you and always be willing to grow.
  3. Be a leader. No matter what your title is or how long you have been in the program, be a leader. Rise above the expectations and be willing to take on responsibility. Hold yourself to a high standard, but don’t expect others to do more than you are willing to do. Be understanding. Be a peacemaker. Be willing to apologize. Be the example. Learn how to mentor someone and then help them reach their full potential. Always look for the good in every situation and person. Always put the person before the problem, the program, or the position. Seek advice if you are struggling or at a loss. Information Commons has great potential, but the only way we can see the vision become a reality is by leading the way.

Folder Permission Test

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This is from an email I sent out last week…please follow the instructions below.

Folder permission should be completely fixed now, so you can either manually navigate to them or copy & paste the folder paths. Please test that you have access and the ability to open & save files. I created two test files in the folders below. Add your name to the file & save it, that way I know if any of you are still experiencing problems.

Shared Folder Test File: \\bufiles\group\IT\InstructionalTechnology\Student Workers\Student Folders\_Shared

Quick Guides Test File: \\bufiles\group\IT\InstructionalTechnology\Training Documents\__Final Quick Guides__

Attendance Update

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I hope your first two week back at school and at Information Commons have been going well! We’ve had some questions about the attendance policy and some minor changes, so I wanted to just go over a three quick things. When you are unable to make a shift, there are two scenarios you need to follow when it comes to sending emails. I’ve outlined them separately below, and I will be updating them in our Handbook, but let me know if you have questions.

  1. Advance Notice
    If you know in advance that you cannot make a shift, please send an email to me that includes the information below. I will then add your shift to the bids tab on the Google Doc. We ask that everyone check this document often and if you would like to take someone’s shift, email to let me know. As your bidded shift approaches, please check the Google doc to make sure it is covered. If no one has taken it for you, please send out an email to all the IC students, asking if anyone is able to take it. If no one is able to take your shift, documentation may be needed for the absence.

    Who to email:
    egillila@butler.edu (to put up shift)
    All IC students (to remind if no one has taken your shift)
  2. Last Minute
    If you have a last-minute reason why you cannot make a shift, please send an email to all the IC students, Tim Hommey, and Tim Thomas. You need to email everyone, since there is not time to put last minute shift bids on the Google Doc and so you can find a replacement. Include the same information in the email, unless for some reason you don’t want to fully disclose why you are missing your shift to everyone. In that case, send two separate emails to let the full time staff only know the reason.Who to email:
    All IC students, thommey@butler.edu, tthomas1@butler.edu

    Reminder:
    You must be proactive about finding a replacement for Library shifts, therefore sending out one email may not be enough if no one responds. For CAT shifts, sending out the one email to everyone is enough.

  3. Information to Include in Email
    Date, time, & location of shift
    Reason for absence

The biggest change for returning students is that we should no longer be sending Chasadee attendance emails. We are trying to keep the number of emails she is receiving from us down, so in general, ask an Associate, Tim Hommey, or Tim Thomas.  Please keep this email for future reference and feel free to ask any questions if I wasn’t clear. :0)

 

Thank you!

Erica

Last Shift (Meen’s CAT shift 12/04/12)

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Dear Infocommons,

Since I am graduating early and today is my last shift, I would like to take to opportunity to thank everyone. I am so glad to have been part of the IC team, and to have had the opportunity to work under such wonderful people such as Eric, Julianne, Jeana, Lauren, Erica, and the associates. Thank you for your support, guidance, encouragement and for the opportunities provided to me during my time in IC.
I have learned a great deal from your leadership, superior knowledge and vision.

And thank you everyone for making this a wonderful experience here at Butler to have get to work with you all. I wish you all the best in your future endeavors.

Thanks again for everything.

With Kind Regards,

Meen Boriboune

Megan’s Reflection

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This summer I read, Delivering Knock Your Socks Off Service, to prepare for this Fall.  It was a very informational book that provided pertinent information about things you should do, as well as, things you should not do during work. The book covered a large variety of topics from trusting your co-workers, communicating with customers, and an important rule that is sometimes the most difficult to follow, being that the customer is always “right.” Sometimes, especially working in the library, some students or faculty would come in thinking they already knew the answer and would either insist they were still correct or would get discouraged because they couldn’t understand why they were wrong. The book gave some great tips on how to communicate with them in order to make them feel like they are correct or pointed in the right direction and ultimately getting their question answered or the help they need. A lot of the book seemed like common sense but also made a lot of good points and tips that can easily be forgotten but applied to our everyday job. Overall, I believed the book to be very helpful and a great review for the Fall Semester.

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